1. Business agreement and authority
The customer is the dealer business identified in its order. Its accepting representative must be authorized to bind it. The final order must confirm RODAVA’s operator (Pragmatic Business Solutions, LLC, of Rio Grande City, Texas, USA) and its registered address, and identify the customer, enabled services, subscription period, price, currency, taxes and any agreed service levels.
Mandatory law takes priority, followed by a signed data-processing agreement for data protection matters, a signed order for its expressly varied commercial conditions, these dealer terms, and the website terms. Promotional examples and roadmap descriptions are not commitments to deliver a feature. The final accepted version must remain available to the customer.
2. Accounts and authorized users
Keep business and contact information accurate, protect credentials, assign appropriate permissions and promptly remove former staff. You are responsible for use by the people you authorize, subject to RODAVA’s own security and legal responsibilities. Notify us promptly of suspected unauthorized access.
Use only the services and allowances included in your agreement. Do not resell access, circumvent tenant isolation or access another dealer’s information. RODAVA may verify authority to act for a business before changing account ownership or access.
3. Listings, vehicles and customer dealings
You are responsible for the legality and accuracy of your inventory, advertising, photographs, price and currency displays, taxes and fees, odometer and condition statements, title and lien disclosures, financing claims, warranties and availability. You must have authority to offer each vehicle and promptly correct errors and mark sold or unavailable vehicles.
You alone negotiate and perform your vehicle transactions, including inspections, test drives, delivery, registration, returns and required disclosures. Comply with licensing, consumer, advertising, tax and other laws that apply to your business. RODAVA is not your agent, lender, broker, guarantor or escrow provider and does not collect vehicle payments or deposits.
Do not use service records, badges, estimates or RODAVA’s branding as a certification, legal approval or guarantee. You are responsible for verifying exports, calculations and entered information before using them in a contract, filing or business decision.
4. Data, content and permissions
You retain rights in your content and grant RODAVA a non-exclusive license to host, reproduce, format, transmit and display it only to operate and support the contracted service, including publication that you request. You must hold all rights needed for photographs, trademarks, documents and personal information you submit. The license does not grant ownership or an unrestricted right to sell your content.
Provide required notices and establish a lawful basis for handling customer and employee information and for contacting leads. An inquiry is not blanket consent to advertising. Do not upload unnecessary sensitive data, credentials or payment-card details into notes or contact fields.
Where RODAVA processes personal information on your behalf, a separate data-processing agreement must define instructions, security duties, subprocessors, transfers, incident assistance, rights requests and deletion or return. RODAVA remains responsible for any processing it determines independently. These terms do not establish a retention period or guarantee legal compliance.
5. Fees, renewal and cancellation
Only prices and conditions expressly accepted in an order apply. No free trial, discount, automatic renewal or live charge is authorized by this draft or by a test-mode screen. Any recurring charge requires prior disclosure of the amount or calculation, currency, billing interval, renewal mechanism and cancellation method, plus valid authorization.
The final order must state how to cancel, when cancellation takes effect, any notice period, refunds and applicable taxes. No undisclosed cancellation fee applies. Any advance-payment refund required by law remains due. Price changes require advance notice and may not retroactively change an agreed paid period.
An undisputed overdue invoice may lead to restrictions only under the notified billing conditions and applicable law. Raise a good-faith billing dispute promptly through info@pragmaticsolutions.app or hola@rodava.app. No payment to RODAVA settles a buyer’s vehicle transaction.
6. Service scope and third parties
Except for an express service level in a signed order and mandatory legal duties, the service is provided as available, without a promise of uninterrupted access, a particular number of inquiries, a completed sale or a commercial result. Planned features, integrations, tracking and automated actions are not included unless expressly enabled and agreed.
You control manual exports and sharing. Sending a link does not synchronize external listings or prove that a buyer received a message. Third-party outages and policy changes may affect linked services. Keep appropriate independent copies of business records and verify exports; this does not relieve RODAVA of its contracted backup or security duties.
To the extent lawful, implied warranties of merchantability, fitness for a particular purpose and non-infringement are excluded unless expressly agreed. This exclusion never overrides a mandatory warranty or an express written commitment.
7. Restriction, termination and data return
RODAVA may proportionately restrict access or content for material breach, fraud, unlawful activity, a credible security threat or a legal requirement. Where lawful and practical, it will give reasons and an opportunity to remedy the issue; urgent protective action may be immediate. Contact info@pragmaticsolutions.app or hola@rodava.app to request review.
Either party may terminate for a material breach that remains unresolved after reasonable written notice and an opportunity to cure, unless the breach cannot be cured or urgent termination is legally justified. Expiration or termination does not cancel accrued payment obligations or mandatory remedies.
Before paid activation, the order and data-processing agreement must state the export process, export window and deletion and backup schedule. Subject to law and security restrictions, reasonable assistance will be provided to retrieve customer data. Legal retention duties may limit deletion. No indefinite storage or immediate erasure of every backup is promised.
8. Dealer responsibility for third-party claims
To the extent permitted by law, you will defend and indemnify RODAVA and its personnel against third-party claims and reasonable, documented damages and defense costs arising from your unlawful listings, infringement by content you supplied, vehicle transactions, or your material breach of these terms. This applies only to the extent caused by your acts or omissions, not to RODAVA’s own breach, negligence or misconduct.
RODAVA must give prompt notice of a claim, reasonable cooperation at your expense and reasonable control of the defense using qualified counsel. Delay in notice reduces the obligation only to the extent it prejudices the defense. No settlement may admit fault for RODAVA, impose non-monetary duties or fail to release it without its written consent, which will not be unreasonably withheld. Any conflict of interest requires an appropriate separate defense arrangement.
9. Business liability limits
Subject to the exclusions below and to applicable law, RODAVA’s aggregate liability arising from the service or this agreement is limited to the fees paid or payable by the dealer for the affected service during the twelve months preceding the event giving rise to the claim. For a service provided without charge, the proposed aggregate cap is USD 100 or its lawful equivalent. These proposed caps are subject to Texas law and require review before activation.
To the extent permitted by law, neither party is liable to the other for indirect or consequential loss, lost profits, lost business opportunities or loss of goodwill. Classification of a loss is subject to applicable law; labeling a direct loss as indirect does not make it so. RODAVA’s monetary cap applies across claims and legal theories only where enforceable.
Neither the cap nor the exclusions apply to fraud, intentional misconduct, gross negligence where protected by law, non-excludable death or personal injury liability, or other liability that cannot lawfully be limited, including mandatory data-protection obligations. Payment obligations and the dealer indemnity remain subject to their own scope and applicable law. Consumer rights cannot be waived by describing a customer as a business.
10. Notices, disputes and other provisions
Legal and service notices must use the contacts identified in the final order; until then, questions about this proposal go to info@pragmaticsolutions.app or hola@rodava.app. This agreement is proposed to be governed by the laws of the State of Texas, USA, without regard to its conflict-of-laws rules, with exclusive venue in the state or federal courts located in Texas. No mandatory arbitration is imposed by this draft.
Neither party is responsible for delay caused by events beyond its reasonable control to the extent it takes reasonable steps to mitigate the effects; this does not excuse accrued payment duties, mandatory security obligations or non-excludable remedies. A prolonged interruption must be handled under the order’s termination and refund terms.
Material amendments require advance notice and any agreement required by law; they do not rewrite accrued claims retroactively. An assignment must not reduce the customer’s mandatory rights or materially reduce the agreed protections. If a provision is unenforceable, the remaining provisions survive only as lawful. Provisions on ownership, accrued payments, applicable claim responsibilities and lawful liability limits survive termination to the extent their purpose requires.
11. Texas dealer advertising and disclosures
If you offer vehicles in Texas, maintain the licenses and authorizations required for your activity and comply with applicable TxDMV advertising rules, including 43 Texas Administrative Code Chapter 215, Subchapter F. You must review published prices, material qualifications, availability and financing statements. A RODAVA template or publication check is not a legal compliance review.
Where the FTC Used Car Rule applies, you are responsible for the required Buyers Guide, its warranty disclosures and delivery to the buyer, including Spanish-language requirements when applicable. Keep advertisements consistent with the sale documents. RODAVA terms do not replace title, odometer, warranty, credit or other legally required disclosures.
12. Confidential business information
Each party must protect the other's nonpublic business, technical and security information with reasonable care, use it only to perform the agreement and disclose it only to people who need it and are bound to protect it. This includes nonpublic inventory costs, customer records, credentials and negotiated commercial terms; content you authorize for publication is not confidential merely because you submitted it.
These duties do not cover information lawfully public, already known without a duty, independently developed or properly received from another source. Legally compelled disclosure is limited to what is required, with notice where lawful. Confidentiality survives termination while the information remains confidential; trade secrets remain protected as applicable law requires. Mandatory privacy, reporting and whistleblower rights prevail.
13. Automated suggestions and integrations
You must review suggested vehicle details, translated descriptions, calculations and generated content before publishing or relying on them. Automated output may be incomplete or inaccurate. Do not present it as a verified vehicle history, safety finding, credit decision or professional advice. You remain responsible for the final claims you authorize; RODAVA retains its own legal responsibilities.
Enable an integration only if you have authority to connect the relevant account and share the selected information. Third-party fees and terms are separate unless your order expressly includes them. Disconnect access when it is no longer needed. No permission to use private customer data for unrelated model training, advertising or resale is granted by this clause.
14. Security cooperation and incidents
Each party must promptly notify the other's designated security contact of a suspected compromise affecting the service or shared personal information, preserve relevant evidence and cooperate in containment and recovery. Use info@pragmaticsolutions.app or hola@rodava.app to request a secure reporting channel; do not send credentials or complete customer files by ordinary email.
Contractual coordination does not postpone a legally required notice. Where Texas breach-reporting law applies, each responsible party must meet its duties to affected people and authorities. A breach affecting at least 250 Texans requires reporting to the Texas Attorney General as soon as practicable and no later than 30 days after discovery. The data-processing agreement must allocate assistance, notice delivery and incident responsibilities without eliminating statutory duties.
15. Service license and prohibited exploitation
During the agreed subscription, RODAVA grants your authorized users a limited, nonexclusive right to use the contracted service for your business. No source-code ownership, exclusive territory or right to sublicense the platform is transferred. Do not remove ownership notices, evade usage limits, sell another tenant's data or reverse engineer the service except where applicable law protects that activity.
Your content license ends when it is no longer needed to provide the service, subject to agreed backup cycles, lawful retention and dispute preservation. Termination does not require RODAVA to retrieve copies independently retained by third parties, but it does not authorize continued public publication after your lawful removal request. Any use of your name or logo as a customer endorsement requires separate permission.
16. Contract administration and continuing duties
The parties are independent contractors; no partnership, employment, franchise or authority to bind the other is created. Neither party may assign the agreement without the other's written consent, except to a successor in a merger or sale of the relevant business that assumes its duties, subject to applicable law and the protections in section 10. No assignment releases accrued obligations without an express agreement.
The final agreement and incorporated signed documents contain the agreed service commitments. Informal demonstrations do not amend them. Neither party promises that these terms alone make a business compliant. Confidentiality, ownership, accrued payment duties and the lawful dispute, indemnity and liability provisions survive only as their purpose requires. Nothing here creates a blanket consumer-rights waiver or a contractual deadline shorter than a mandatory statutory period.